who are we
This Privacy Policy discloses the privacy practices for https://rtrsmart.com
RTR SMART AS is committed to safeguarding your privacy and protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you interact with our website. By using our website, you consent to the practices described in this Privacy Policy.
information that is collected from visitors
We may collect and process the following types of personal information:
a. Contact Information: When you use our website’s contact form or other communication channels, we may collect your name, email address, job position, and other contact details you voluntarily provide.
b. Inquiries: We may collect information about the nature of your inquiries or requests to assist you effectively.
c. Usage Information: We may collect non-personal information about your usage of our website, such as your IP address, browser type, device information, and pages visited. This information is collected through cookies and similar technologies.
how information is used
We use the collected information for the following purposes:
a. Communication: We use your contact information to respond to your inquiries, provide information about our Digital Products and Services, and maintain communication with you.
b. Service Improvement: We analyze usage data to understand how visitors use our website, identify areas for improvement, and enhance the user experience.
c. Marketing and Promotions: With your consent, we may use your contact information to send you promotional materials, updates, or newsletters related to our products and services.
legal basis for processing
Our legal basis for processing your personal information is based on:
a. Your Consent: When you voluntarily provide your personal information through our contact form or other communication channels, you consent to us processing this data for the purposes outlined in this Privacy Policy.
b. Contractual Necessity: If you are a customer or a potential customer, processing your information may be necessary to fulfill our contractual obligations or to take steps at your request before entering into a contract.
sharing your information
We take your privacy seriously and do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your information under the following circumstances:
a. Service Providers: We may engage trusted third-party service providers to assist us in managing our website, communicating with you, or analyzing website usage. These providers are bound by confidentiality and data protection agreements and are prohibited from using your information for other purposes.
b. Legal Compliance: We may disclose your personal information if required by law, legal process, or governmental request to comply with applicable regulations.
third party information
Our website may use the following third-party services, which may collect additional information subject to their respective privacy policies:
a. Website Analytic tools: We use a combination of Website Analytic tools e.g. Google Analytics and inbuilt website SEO optimisers to analyze website traffic and user behavior. For more information on how Google handles your data, please review Google’s Analytics Privacy Policy.
b. YouTube: We may embed YouTube videos on our website. When you interact with these videos, YouTube’s privacy policy governs the data collection.
c. LinkedIn: We may provide links to our LinkedIn page or integrate LinkedIn services on our website. Your interactions with LinkedIn are subject to their privacy policy.
d. Google Maps: We may use Google Maps to provide location-related information. Your use of Google Maps is subject to Google’s Privacy Policy.
cookies
Cookies are small digital signature files that are stored by your web browser that allow your preferences to be recorded when visiting the website. Also they may be used to track your return visits to the website
data retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law
data security
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
your rights
Under the Personal Data Act and GDPR, you have certain rights regarding your personal information:
a. Right to Access: You have the right to access the personal information we hold about you.
b. Right to Rectification: If your personal information is inaccurate or incomplete, you have the right to have it corrected.
c. Right to Erasure: You have the right to request the deletion of your personal information, subject to legal requirements.
d. Right to Restrict Processing: You have the right to restrict the processing of your personal information under certain circumstances.
e. Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
f. Right to Object: You have the right to object to the processing of your personal information under certain conditions.
contact us
If you have any questions, concerns, or requests related to this Privacy Policy, or if you wish to exercise your rights, please contact us at Email:inquiries@rtrsmart.com or via our Contact Us page on our website – https://rtrsmart.com
changes to the privacy policy
RTR SMART AS may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be posted on our website, and the “Last Updated” date complete with revision number will be revised accordingly.
Thank you for visiting RTR SMART’s website. We are committed to protecting your privacy and ensuring a secure and seamless experience with our range of Digital Products and Services.
Last updated: 24rd July 2023
Privacy Policy Revision: 01